< Back to more jobs

FedEx

Operations Support Agent

Mining, Resources & Energy / Mining - Operations

Posted 14/03/2026
Closes 28/03/2026

East Mackay, 4740, Mackay, Queensland

Full time

Not specified

About The RoleGo behind the scenes in our operations team. Our Operation Support Agents are committed to providing expectational administration as well as sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.
  • Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
  • Label all consignments to ensure efficient route
  • Sort consignments to the correct delivery area
  • Work together as a team to ensure efficient turnaround times
  • Logistical / Operational administrative tasks
The Successful Candidate May Showcase Some Experience In
  • Computer literacy and administration
  • Manual handling
  • Previous warehouse experience
  • Previous airline experience
  • Outstanding customer service experience
  • Safety focused with an understanding of chain of responsibility
  • Exceptional written and verbal communication
The Benefits
  • Vehicle and forklift licence upskilling
  • Tuition assistance to encourage your continuous learning
  • Career development opportunities
  • Employee perks and discounts across a range of industries
  • Uniform provided, including safety shoes
  • Safety Above All Culture
If this position and our working environment sound like the right fit for you, then do not wait - please apply today.

The Culture

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Philosophy

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

Applications open to:

R

© 2026 Philled Pty Ltd. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.