ABOUT US

Herbert Hall Hardware is a long-standing family owned and operated business and part of one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We are part of a 60-site National group with over 1400 trusted support team professionals, trade experts, drivers, and yards people. 
The founders of the organisation are all about investing in their people, partners, and community to make a positive and sustainable contribution to Australia.
Our business is built on a set of values that create the foundation for everything we do; Take Responsibility, Grow Together, Everyone Contributes.

 

ABOUT THE ROLE

We are seeking a values-driven leader to join our Charters Towers team someone who believes in fostering a positive workplace culture and leading by example. In this role, you will champion our core values of responsibility, growth, and contribution, guiding your team to deliver outstanding customer service and build strong relationships with both trade and retail customers. 

As a leader, you will play a pivotal role in advancing our company’s strategy and vision, always putting our values at the forefront of every decision and interaction. You’ll collaborate closely with colleagues, nurture talent, and create an environment where everyone feels empowered to succeed. 

If you are passionate about making a difference through authentic leadership and a vibrant workplace culture, we encourage you to take the next step. Apply now and become part of a team where your values and leadership will be celebrated and your impact will help shape our future.

 

RESPONSIBILITIES WILL INCLUDE

Leading by example, you will be an exceptional leader with prior operational experience across a diverse site. 

• Working with our Company Values to achieve and inspire a positive and productive work culture utilising frontline leadership skills to always ensure high quality customer service
• Manage daily operations of a diverse branch
• Ensure processes and procedures are followed to minimise incorrect stocktake results
• Network to improve the presence and reputation of the branch and Company
• Ensure the branch is well maintained, clean and tidy 
• Proactively assist to achieve budget, including sales, gross and net profit
• High awareness of site safety and duty of care for your team, staff and site visitors

 

QUALIFICATIONS & SKILLS

Critical to your success will be your ability to drive service and outcomes through your team, demonstrated sales experience, coupled with a solid business acumen, and building knowledge with a high level of communication, negotiation and problem-solving skills.

• Demonstrated leadership experience within a diverse team
• Well-developed communication and interpersonal skills including the ability to effectively consult, negotiate and influence across a range of stakeholder groups
• Sound knowledge of building industry, hardware or retail environment
• Results driven and customer focus with the ability to seek and drive sales and build market share
• Genuine commitment to empower, manage and maintain our Safety culture
• Committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
• Hands on approach with the ability to work under pressure to achieve deadlines and most importantly deliver to our customers
• High level of computer literacy with the ability to learn new systems quickly
• Manual Driver licence - essential
• Forklift licence (LF)- advantageous

 

PERKS

• Company allocated vehicle and mobile phone
• Uniform provided, so you can look the part
• Ongoing training with plenty of growth opportunities for people with the right attitude 
• Job security from a long-standing respected employer in the Cairns region 
• EAP – Employee Assistance Program
• Everyone gets paid to take a day off for their birthday
• Your contribution is valued and celebrated, the company culture lives this

 

PLEASE NOTE
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.