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australian hotel

Duty Manager

Hospitality & Tourism / Management

Posted 14/03/2026
Closes 28/03/2026

Northern QLD, Queensland

Full time

Not specified

We’re on the lookout for an experienced and motivated Duty Manager to join our team at The Aussie Hotel, South Townsville.

As Duty Manager, you’ll be hands-on and involved in all aspects of the venue’s daily operations — leading by example, ensuring great customer experiences, and keeping the good vibes rolling from open to close.

What you’ll do:

  • Oversee daily venue operations, including bar, restaurant, and gaming areas

  • Lead and support front-of-house staff during shifts

  • Deliver exceptional customer service and resolve issues promptly

  • Manage cash handling, tills, and end-of-day reports

  • Ensure compliance with licensing, RSA, and OH&S regulations

  • Maintain a clean, safe, and welcoming environment

What we’re looking for:

  • Proven experience in a supervisory or management role within hospitality

  • Strong leadership and communication skills

  • Positive attitude and the ability to stay calm under pressure

  • Current RSA, RSG & RMLV certificates

  • Availability to work a rotating roster including nights and weekends

What we offer:

  • Supportive team and hands-on owners

  • Competitive pay and opportunities for growth

  • A fun, friendly, and fast-paced work environment in a much-loved local venue

If you’re passionate about hospitality, love being on the floor, and thrive on creating memorable customer experiences — we’d love to hear from you!

📧 Apply now by sending your resume to [email protected] or drop it in at the bar.

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.