We are seeking an experienced Casual Medical Receptionist to join our friendly and professional team. This role requires flexibility and availability to work shifts between 7:30am and 5:30pm, Monday to Friday, covering a range of morning and afternoon shifts as required.

This is a hands-on position where you will be the first point of contact for patients, providing exceptional customer service in a busy general practice environment.

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Key Responsibilities:

• Greet patients and manage front desk reception duties.

• Answer telephone calls, manage appointments, and coordinate bookings.

• Process patient billings, Medicare/DVA/TAC claims, and private accounts.

• Liaise with doctors, nurses, allied health professionals, and external providers.

• Manage incoming/outgoing correspondence and maintain patient records.

• General administrative tasks to support daily clinic operations.

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About You:

• Previous medical reception experience is essential.

• Excellent communication and interpersonal skills.

• Strong computer skills (experience with [Best Practice/MedicalDirector/Other PMS] desirable).

• Ability to work independently and as part of a team in a fast-paced environment.

• High attention to detail, organisational skills, and a professional presentation.

• Availability between 7:30am – 5:30pm, Monday to Friday (rostered casual shifts) with the opportunity to progress to a full-time position.

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Why Join Us?

• Supportive and welcoming team environment.

• Modern and well-equipped medical practice.

• Opportunities to pick up extra shifts to suit your lifestyle.

• On-the-job training and support for ongoing development.