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australia red cross

Officer - Community Based Health and First Aid

Healthcare & Medical

Posted 05/03/2026
Closes 19/03/2026

Northern QLD, Townsville, Queensland

Part time

Not specified

  • Maximum term position until 30 June 2026
  • Part time hours (22.42 hours per week)
  • Townsville location
About Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Community Based Health and First Aid (CBHFA) program is based on community development principles and trains volunteers who identify and respond to health and wellbeing issues of concern to the local community. The program trains prisoners who use their lived experience to identify and lead projects to improve health and wellbeing issues for other prisoners.

The role will support the development and implementation of the Community Based Health and First Aid in Action Prison Program (CBHFA), ensuring a culturally appropriate approach.

This position provides essential cultural advice, leadership and guidance to support the development of the CBHFA program and its resources within correctional facilities. You will provide knowledge, skills and cultural competency to guide the programs adaption to ensure the needs of Aboriginal and Torres Strait Islander prisoners are met.

Additionally, the role will further support and guide Red Cross and external partners to help achieve common goals by influencing changes within correctional facilities to maintain engagement from the Aboriginal and Torres Strait Islander prisoners and staff within the prison community.

About you

  • Extensive experience working with Aboriginal and Torres Strait Islander communities and awareness of cultural protocols when consulting with Aboriginal and Torres Strait Islander people
  • Experience developing and driving necessary change and improvements to ensure organisations are culturally competent
  • Experience and understanding of the Australian justice system and the specific needs of Aboriginal and Torres Strait Islander people
  • Demonstrated ability to drive service development that is client centred
  • Good communication and interpersonal skills to build rapport and establish positive and constructive relationships
  • Proven highly developed organisational and time management skills
  • Demonstrated ability to facilitate sessions, activities and group work
  • Ability to support implementation and risk minimisation strategies and contribute to maintaining a physically and emotionally safe environment
  • Working with children check (current, valid employee Blue Card)
Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your pay, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Career development: Access to ongoing learning, training, and development courses

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4, salary from $55,925.34, (this amount has been pro-rated for part time hours) + super + salary packaging.

For additional enquiries, please contact Kelsey Cross on 0426 942 853 for a confidential discussion.

Applications close 15 March 2026.

Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.

Job Ref #: 13234

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Applications open to:

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