Family Health Care Mackay has an exciting opportunity for an outstanding Casual Medical Receptionist to join our busy clinics across Mackay.

The role is based primarily at our Ooralea clinic, though the ideal candidate will be flexible and willing to assist at our Rural View and Walkerston clinics where needed. As our Rural View clinic is open on weekends, availability for some weekend work would be preferred. There are plenty of opportunities available for motivated candidates!

Daily tasks and responsibilities will include:

• Excellent customer service – you will be the first point of contact for our patients, in person and on the phone. 

• Maintaining confidentiality while managing patient records. 

• Processing payments, Medicare and third-party claims and reconciliations

• General administration and daily office duties 

• Duties as required by Doctors and the Practice Manager 

To be successful in this role, you will have:

• Ability to work under pressure, multi-task, and prioritise

• Excellent communication skills (written and verbal)

• Professional, friendly, confident, and courteous manner

• High level of computer literacy

• Strong organisational and problem-solving skills

• Ability to work in a diverse team and independently

• Availability and flexibility to cover shifts where needed

• GP experience and experience with Best Practice software will be preferred but is not mandatory

What we can offer you:

• Access to our Employee Assistance Program for you and your direct family

• Capacity to develop/expand your skill base within your areas of interest

• Fun and friendly supportive team environment

• Flexibility and a great range of hours available for motivated individuals

How to show your interest

Please send a brief introductory letter that addresses why you are seeking a role with us, outlining what you can personally bring to the role, along with your availability.

We look forward to welcoming a like-minded Receptionist to our team.