Experience using qualitative data software will be highly regarded.

Your new company

Your organisation delivers a national support system for Australians living with disability, funding essential services tailored to individual needs and helping people achieve their goals. As a growing Federal Government agency focused on operational excellence, this role offers a chance to contribute to meaningful initiatives and take your career to the next level.


Your new role

You will be responsible for:

• Manage and conduct moderately complex quality reviews, applying relevant legislation, policy and procedural guidance to assess compliance and decision‑making quality.
• Perform quality assurance and quality control activities, providing clear, evidence‑based written reasons for review outcomes.
• Identify risks to participants or the broader scheme environment and take appropriate action in line with established processes.
• Accurately record data and commentary using required systems, tools and formats while adhering to privacy and data‑handling requirements.
• Contribute to continuous improvement by analysing insights, identifying best‑practice approaches and supporting improvement initiatives.
• Support and mentor team members to enhance consistency, technical capability and overall quality of review activities.

What you'll need to succeed

The successful applicant will demonstrate:

• Australian Citizenship is required for this role.
• Strong ability to interpret legislation, policies and complex information to make well‑reasoned assessments.
• Confident written communication skills, including clear documentation and accurate data recording.
• Ability to work independently, manage competing priorities and adapt to changing workflows.
• Skilled in using business systems and digital tools, or able to quickly learn new platforms.

What you'll get in return

• An opportunity to progress your career with a large Federal Government agency.
• The ability to contribute meaningful, large-scale digital transformation, where you'll gain hands-on experience in strategic program delivery and stakeholder engagement.
• Regular contact with consultants throughout the duration of your assignment.
• Online timesheet submission and approval.
• Work-from-home flexibility.
• Weekly pay cycle.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or forward your current CV to [email protected].