An A03 Maintenance Support Office wanted for a position based in Mackay, QLD

Your new company 
You are joining a dynamic, service‑focused organisation dedicated to delivering safe, reliable, and high‑quality building solutions for communities across the region. The work you support contributes directly to maintaining essential public infrastructure, improving facilities, and ensuring long‑term asset sustainability. Here, you’ll be part of a collaborative team that values integrity, accountability, and practical problem‑solving. This environment offers opportunities to grow your skills, support meaningful projects, and play a key role in ensuring that essential services remain accessible, functional, and well‑maintained for the people who rely on them every day.
Your new role 
In this role, you will be responsible for:

Deliver high quality customer service to clients and stakeholders.

Operate effectively in a fast paced, KPI driven environment.

Build and maintain relationships with suppliers, industry contacts, and internal/external stakeholders.

Use strong interpersonal skills to negotiate, deescalate situations, and resolve disputes where required.

Participate in team culture initiatives and contribute to innovation and process improvements.

Prepare accurate documents, reports, and updates in relevant information systems.

Perform general administrative duties to support daily operations.

Apply customer support experience and proficiency in Microsoft Office tools.

Demonstrate leadership behaviours aligned with the Individual Contributor stream of the Queensland Leadership Competencies.

What you'll need to succeed 
The successful candidate will possess the following:

Strong customer service and relationship‑building skills.

Clear and professional communication, both written and verbal.

Attention to detail with accurate documentation and system updates.

Ability to analyse information, solve problems, and use sound judgment.

What you'll get in return 
You will join a fast paced team helping deliver high quality service to their customers. You will be on a causal contract through Hays working full time hours Monday to Friday 36.25 hours per week. You will be offered an attractive rate of $51.12 p/h + super + penalties.
What you need to do now 
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your resume to Lael Allinson. 
📞(07) 4960 1***📧*************@hays.com.au
At Hays, we value diversity and are passionate about placing people in roles where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.#2983969