A Support Coordinator assists NDIS participants to understand and implement their NDIS plan. The role focuses on connecting participants with appropriate supports and services, helping them build independence, and ensuring their supports are working effectively to achieve their goals.

Support Coordinators work with participants, families, service providers, and the NDIS to coordinate services, monitor plan budgets, resolve service issues, and prepare for plan reviews. They also support participants to build the skills and confidence needed to manage their supports over time.

This role requires strong communication, organisation, along with knowledge of the NDIS framework and services available in Townsville.