Posted 08/03/2026
Closes 22/03/2026
East Mackay, 4740, Mackay, Queensland
Full time
Not specified
7 on / 7 off | Residential Leadership Role
We are pleased to announce an exciting new opportunity to join our expanding Clermont team as a co House Leader on an ongoing basis.
Stream Services is a registered NDIS provider delivering high quality disability support services across remote and very remote regions of Queensland. We are seeking committed, values driven leaders to support Participants living in a Supported Independent Living (SIL) environment in Clermont.
Candidates with backgrounds in allied health, nursing, and disability services management are strongly encouraged to apply.
About the Role
This is a hands on leadership role for someone who truly understands what quality Participant-centric support looks like and takes pride in building and mentoring a capable, consistent team.
The role operates on a 7 days on / 7 days off roster, with the House Leaders living and working within the SIL home during each of their rotations, then rotating with the other House Leader. The two House Leaders will work extremely collaboratively and will have opportunity for consultation and planning for the consistent implementation of strategies for the house.
Supports run day and evening shifts and include primarily inactive sleepovers, ensuring stability, continuity, and strong Participant relationships.
A core component of this role is direct Participant support, working alongside your team to deliver safe, Participant-centred care.
Please note: This is not a FIFO role. Due to the responsibilities of the position, applicants must live within reasonable travel distance or be willing to relocate to Clermont.
Key Responsibilities
As a co House Leader, you will:
Lead, supervise, mentor, and support a team of Lifestyle Support Workers in a structured, high support group-home environment
Provide direct support to Participants with daily living activities including personal care, meal preparation, and household tasks
Support social, recreational, and community participation to promote independence and quality of life
Oversee the day-to-day operations of the SIL home
Ensure compliance by the team with training, certifications, and organisational procedures
Model professional, consistent, and active support practices that promote safety, choice, and independence
Coordinate daily routines, appointments, and community access in line with Participant goals and risk management requirements
Ensure accurate and timely documentation, including shift notes, incident reports, and participant records in line with NDIS requirements
Contribute to the development and implementation of individualised support plans
Ensure all service delivery aligns with Stream Services policies, procedures, and a strong safety culture
About You
You are a confident and compassionate leader who thrives in a residential support environment and leads by example. You will bring:
Formal tertiary qualifications in a disability related field (Allied Health, Health, Community Services, etc), and/or significant direct supervision experience in disability services
Demonstrated experience supporting people with disability, ideally within SIL or shared accommodation settings
Direct experience working with people living with mobility and personal care needs and challenging behaviours
Proven supervisory or leadership experience in disability, health, or community services
Strong organisational and problem solving skills, with the ability to balance multiple priorities
The ability to coach, inspire, and coordinate a dedicated support team
A sound understanding of NDIS Practice Standards, behaviour support frameworks, and Participant-centred active support
Highly developed written communication and administration skills
Friendly disposition, sense of humour, patience and empathy
Requirements
Relevant qualifications of a Diploma or Degree level or more than ten years experience
Five or more years experience in high intensity and/or group home disability support environment
Current (or ability to obtain) NDIS Worker Screening Clearance
First Aid and CPR certification
QLD Driver’s Licence
Why Join Stream Services?
Be part of a values driven organisation making a real difference in regional Queensland
Enjoy a 7/7 roster that supports a work-life-balance lifestyle which benefits from 26 weeks a year not working (note: those weeks off are never consecutive without swaps, so ideal candidate has a lifestyle which aligns)
Work in a stable, consistent SIL environment with strong organisational support
Lead meaningful change for participants and your team
Ready to Apply?
If you’re passionate about supporting others and want a role where you can truly make a difference, we’d love to hear from you.
Apply now and join a team where your work matters