Support Workers – We Need You!

Are you a kind and compassionate person who is looking for a fulfilling career within a supportive team? Are you looking for a role where no two days are the same? Do you want to make a real difference in people's lives? Then look no further! Just Better Care is looking for superstar Support Workers to join our Townsville Team. We have multiple positions available in Townsville.

Across Australia, Just Better Care provides in‑home aged care and disability support services, supporting people to live independently. We are currently looking for Support Workers to join our Townsville, Queensland team. You can enjoy a flexible and balanced work life while supporting people in your community to live their best life possible.

At Just Better Care, we're Great Place to Work Certified!

Duties and Responsibilities May Include

• Personal care: showering, dressing, grooming and medication assistance
• Domestic assistance: light household cleaning, laundry and meal preparation
• Social support/transportation: social activities, shopping/groceries, travelling to medical appointments
• Supporting customers in the use of aids and personal equipment including: standing or walking frames, wheelchairs, manual or electric hoists, sliding sheets or moving boards, hearing aids and other physical aids
• Supporting customers with complex and/or challenging needs
• Monitoring the well‑being of customers and reporting on their progress
• Participating in staff meetings and attending training as required
• Overnight customer support and assistance 1–2 times a week

Role‑Specific Requirements

We have some positions that require female support workers and mature age applicants, based on participant preferences. These roles may involve:

• Sleepovers required (2‑1 and 1‑1)
• Personal care required
• Experience with implementing, or willingness to learn, Positive Behaviour Support Planning
• Manual Handling / Hoist experience
• Experience with, or willingness to obtain, Epilepsy Management Training
• Must complete Assist Clients with Medication Certificate
• Immediate start available

What You Will Need

• Minimum Certificate III or IV in Aged Care, Home & Community Care, Individual Support or Disability Services (preferred)
• Current CPR / First Aid Certificate
• Current and satisfactory Criminal Record Check
• NDIS Worker Screening Check / Yellow Card
• Blue Card (Working with Children Check)
• Current Australian Driver’s Licence
• Reliable, registered and insured vehicle (comprehensive insurance)
• Smartphone with internet access

What We Offer

• Flexible working hours to suit your lifestyle
• Varied work supporting a diverse range of customers
• Ability to work independently and close to home
• Training & development opportunities (including free access to our online learning tools & programs)
• Access to our free Employee Assistance Program
• Staff recognition programs
• Ongoing support and advice from experienced, friendly, local office staff

Next Steps

If you would like to join our growing team of Support Workers and become part of our friendly, professional network, please Apply today.