Join Mackay Regional Council’s People & Culture team as a Capability & Development Advisor and help shape the learning and development experience across a diverse organisation. You’ll lead practical workforce development initiatives—supporting apprentices, trainees, leaders and teams—through high-quality facilitation, program design, and strong stakeholder partnerships.

About this opportunity:

You will design, deliver and coordinate workforce development initiatives that support organisational capability, internal mobility and early-career pathways. Working closely with apprentices, trainees, supervisors and stakeholders, you’ll ensure programs are engaging, compliant and aligned to business needs.

Key responsibilities

• Design and deliver workforce development and capability programs
• Facilitate engaging learning experiences, workshops and inductions
• Support apprentices, trainees and their supervisors throughout programs
• Apply strong knowledge of the VET sector
• Coordinate with training providers and maintain compliant training records
• Design and implement entry-level and internal development programs
• Use data and feedback to evaluate outcomes and drive continuous improvement
• Support learning systems administration (HRIS and LMS)
• Highly regarded: design and develop eLearning solutions

Essential Qualifications, Experience & Skills:

To be successful, you will bring:

• Demonstrated experience as a Capability/Development professional delivering workforce development programs in a diverse environment.
• High-level facilitation skills and confidence engaging groups across a range of roles and operational contexts.
• Experience working with apprentices and trainees and supporting their supervisors to achieve development outcomes.
• Solid knowledge of the VET sector and vocational pathway requirements.
• Strong interpersonal and communication skills, with the ability to build trusted relationships and influence stakeholders.
• Proven project management skills, including planning, delivery, coordination, and evaluation of development initiatives.
• Experience designing and implementing entry-level and internal development programs (e.g., traineeships/apprenticeships, career pathways, internal uplift programs).
• Experience working within an HRIS and LMS (administration, reporting, record management and/or continuous improvement).
• Highly regarded: experience designing and developing eLearning (storyboarding, content development, or collaborating with SMEs to build digital learning). 
• Relevant tertiary qualification(s) or equivalent experience (where applicable).

Why work for Mackay Regional Council?

Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities.

In addition to the above, we also offer the following benefits:

• Base annual salary of $ 91,166.17
• Up to 18% superannuation (conditions apply).
• Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
• Flexible work arrangements with a 9 day fortnight roster.
• May be eligible for salary sacrificing options.
• Membership to lifestyle benefits program including corporate discounts.
• Study and assistance programs for career development.
• Learning and career development opportunities.
• Employee Assistance Program.
• Employee health and wellbeing initiatives.
• Active Social Clubs.

Want to know more about this role?

View the Position Description (PD) for this role in the document attachments

How to apply:

Prepare and submit your cover letter and resume, outlining your relevant experience for this role.

Applications Close:

Thursday, 12 March 2026

Having troubles submitting your application?

Reach out to one of our friendly Talent and Onboarding Officers by phoning 1300 MACKAY (1300 622 ***).

***Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing).

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.