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Hays Recruitment

General Manager

CEO & General Management / General/Business Unit Manager

Posted 06/03/2026
Closes 20/03/2026

East Mackay, 4740, Mackay, Queensland

Full time

Not specified

  • Mackay QLD based
  • Oversee roughly 30 staff across 2 locations
  • Drive profitability, grow sales, and strengthen team culture

Your new company

You will be joining a well‑established and respected retail and wholesale operation known for delivering high‑quality products and exceptional customer service. With multiple sites across the Mackay region, this organisation prides itself on strong community relationships, high standards, and a commitment to operational excellence. You will step into a culture that values teamwork, continuous improvement, and strong leadership.


Your new role

In this role, you will be responsible for:

  • Lead multi‑site operations to drive profitability and sales growth.
  • Coordinate weekly specials, promotions, and marketing activities.
  • Manage wages, costs, stocktakes, and financial reporting.
  • Ensure Q‑Safe, OH&S, and operational compliance across all sites.
  • Oversee HR functions including training, performance, and team culture.
  • Provide daily support to store managers across multiple locations


What you'll need to succeed

The successful candidate will possess the following:

  • Experience in a senior management or multi-site leadership role
  • Strong people management and team-building skills
  • Ability to set long-term goals and deliver against targets
  • Strong marketing and promotional knowledge
  • Financial acumen and experience controlling costs, wages, and stock
  • Calm, even‑tempered leadership style with strong follow-through
  • Strong problem-solving capability and ability to react quickly to changing conditions
  • Understanding of OH&S and food safety compliance


What you'll get in return

You will step into a dynamic leadership position where no two days are the same. You'll enjoy autonomy, the opportunity to influence business performance, and the ability to shape a positive culture across multiple sites. This role offers long-term career development, supportive leadership, and the chance to make a tangible impact on operational success within a growing regional business.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Sarah Raines on 4960 1126.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Applications open to:

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