About the Role

Do you have a passion for customer service in the mortgage and lending industry?

Are you an experienced customer service professional with excellent relationship-building skills and a passion for delivering exceptional service to clients? Join our dynamic team and unlock incredible career development opportunities in the mortgage broking sector!

As a Mortgage Broker Client Support Officer, you will be the first point of contact for clients, providing outstanding customer service and assisting them in exploring their current and future mortgage and lending needs. You will be responsible for conducting needs-based conversations, supporting clients in understanding various mortgage options, educating them on the benefits of different solutions, and facilitating loan application processes.

About You

If you have exceptional communication skills, an interest in the mortgage and lending industry, and a passion for building long-term relationships, you'll thrive in this role. We're looking for proactive, career-minded individuals who are excited to help clients achieve their homeownership dreams. You have previous mortgage industry experience and have a genuine interest in learning and growing within the mortgage broking space.

If you are a team player, love collaborating with others, and are committed to exceeding client expectations, we want to hear from you!

Previous experience in the mortgage broking industry is a requirement. Certificate IV in Finance and Mortgage Broking is required.

About Us

We are a leading network of independent mortgage brokers committed to providing clients with trusted, expert advice tailored to their individual financial needs. Our brokers are passionate about helping clients navigate the complexities of the mortgage market, with access to a wide range of products from multiple lenders.

We believe in a culture of inclusivity, respect, and continuous development, offering an environment where our team members feel supported and empowered. We are proud of our diverse and inclusive workplace where differences are celebrated, and fresh ideas are encouraged.

Our Perks

• Flexible working arrangements

• Access to discounted financial products and services

• Comprehensive training and professional development opportunities

How to Apply

To apply for this role, follow the application link via Seek.