Sales/Customer Support

Our client is seeking an Experienced Sales/Customer Support Officer to join their welcoming and supportive team based in Townsville QLD. Working within the building supplies industry, this role is ideal for someone who enjoys customer interaction and being part of a fast-paced trade environment.

About the Role

• Monday to Friday

• Hours:6am-2pm Monday to Friday

• Ongoing role with consistent weekday hours

• $34.32ph

Key Responsibilities

• Providing friendly, professional face-to-face service at the trade counter

• Assisting trade and retail customers with building supplies and product enquiries

• Building strong relationships with regular customers

• Handling inbound phone calls and responding to customer emails

• Accurate order processing and data entry using SAP

• Maintaining a clean, organised, and well-presented store environment

• Conducting stock checks and supporting inventory control

• Assisting the warehouse team with picking and packing of building materials when required

What We’re Looking For

• Previous customer service and/or sales experience (experience within building supplies or trade counter environments highly regarded)

• Strong communication and interpersonal skills

• Fit and healthy - able to lift up to 20kgs

• Experience using SAP/EPOS or similar systems, with solid computer skills

• Ability to multitask, work independently, and stay organised in a busy environment

• A proactive, positive attitude and strong attention to detail

• Previous Warehouse Experience

• Must be able to Pass a Drug and Alcohol Screen

What’s on Offer

• Early finishes to support work–life balance

• Supportive team culture within a well-established building supplies business

• A varied role combining customer service, sales, and warehouse support

If you’re looking for a stable weekday role in the building supplies industry with great hours, apply now.