About the business and the role

Townsville Orthodontic Specialists is a Specialist Orthodontic Practice located in Townsville, with a passion for patient care. We have a full-time position for an Administration Assistant/ Receptionist. This position is an integral role in the practice and involves working directly with patients and their families to provide excellent service and care during their orthodontic treatment. This position comes with very attractive employment conditions and includes onsite training.

Job tasks and responsibilities

• Greeting and registering patients and visitors to the practice in a friendly manner

• Incoming/ outgoing phone calls

• Scheduling of orthodontic appointments

• Liasing with external health practices

• Invoicing and receipting of patient finances

• Medical report writing/ AI reporting and typing

• Filing and organisation of confidential documents

• Providing administrative support to our Specialist Orthodontists

• General office duties including maintaining general tidiness and cleanliness

Skills and experience

The successful applicant must have:

• Medical or Dental experience (desirable)

• Administrative experience (desirable)

• Year 12 or equivalent

• Certificate III in Business Administration/ Dental (desirable)

• High level computer skills/ experience including use of Microsoft Office (essential)

• Ability to work well unsupervised

• Show initiative and enthusiasm

• A high level of attention to detail

• Medical report typing experience (desirable)

• Excellent time management and organisational skills

• Commitment to service and results

• Class C drivers license

Job benefits and perks

• 5 weeks annual leave per year (Please note: this one additional week of paid leave is compared to the standard four weeks of paid annual leave entitlement)

• Four day working week (37 hours per week) which equates to one weekday RDO every week

• No weekend work

• Excellent working conditions within a caring team environment

• Convenient parking

• Above award wages plus 12% superannuation

• Certificate III training will be paid for by the practice during employment