About this Opportunity

• Fixed-Term (until 31.12.2026), Part-Time ( 0.4FTE - 29hrs/fortnight)
• Students Directorate
• CQUniversity Rockhampton
• Higher Education Worker Level 4
• Total Remuneration $35,255 to $37,238 pa (including salary of $29,791 to $31,466 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

We are seeking a proactive professional to join the Student Information Unit and play a key role in supporting apprenticeships and traineeships.

In this role, you will provide high-quality administrative, technical and client service support, ensuring student records are accurate and compliance requirements are met. Working across the Students Directorate, you will manage training contracts, maintain system data, identify process improvements and help deliver consistent, high-quality outcomes.

This position is ideal for someone with a strong attention to detail, excellent organisational skills and the ability to work proactively in a team environment. Join us and be part of a team that values accuracy, collaboration and continuous improvement in supporting the success of apprentices and trainees!

Be Rewarded

• 17% superannuation (with the choice to join an award-winning superfund)
• Generous annual, personal/sick and carer’s leave*
• 7.25 hours engaged service leave
• Fantastic professional and career development opportunities
• Access to an Employee Assistance Program and Fitness Passport

Position Requirements

• Demonstrated experience using information systems, web-based platforms and Microsoft applications, with the ability to apply quality standards and deliver accurate, efficient outcomes.
• Excellent written and verbal communication skills, supported by sound administrative experience and a commitment to continuous improvement.
• Well-developed time management and problem-solving skills, with the ability to prioritise tasks and work collaboratively within a team environment.
• Proven ability to build and maintain positive working relationships with colleagues and clients from diverse backgrounds, delivering responsive and professional customer service.

Position Description

Apply today for a career that changes lives

Applications Close: 11:59pm, Wednesday, 25 March 2026

Job Requisition ID: 7096

Contact Details:

Monique Sturgess

(07) 4920 2383

[email protected]

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

• Pro-rata for part-time employees

#HEW4 || #LI-JF1 || #LI-Onsite || Keywords: Administration | Administrative Support | Receptionist | Customer Service | Organisation | Scheduling | Scheduler | Reception | Clerical | Office Support | Administrative Assistant | Student Administration | Compliance | Office Administration | Communication | Client Service | Customer Support | Administrative Officer | Compliance Officer | Student Information | Student Engagement