About Us

Wilmar Sugar Australia is part of Wilmar International, a leading global agribusiness with around 100,000 employees working across more than 30 countries and regions. 

Across Australia and New Zealand, we operate two major business units, Sugar & Renewables and Sweeteners, employing 2,400+ people during peak/ seasonal operations with corporate offices in Melbourne, Brisbane, Townsville and Auckland.

As Australia’s largest raw sugar manufacturer and a top 10 global producer, Wilmar Sugar & Renewables runs eight sugar mills across North Queensland. We are also one of the nation’s largest generators of renewable electricity from biomass, a major producer of bioethanol, the largest sugarcane grower, and a key supplier of sustainable fertiliser and stockfeed.

About the Role:

We are seeking a Payroll Clerk to join our team in Townsville. This role plays a key part in ensuring the accurate and timely processing of payroll for wage employees within Wilmar Sugar and Renewables.

Working as part of a supportive and collaborative payroll team, you will contribute to delivering reliable payroll services while helping drive process improvements and efficiencies. This is a great opportunity to join a team recognised for its strong culture and commitment to continuous improvement.

Reporting to the Payroll Manager, this position is responsible for the weekly processing of payroll for our Wages employees, while supporting payroll operations and responding to employee queries.

You will work closely with internal stakeholders to ensure payroll processes run smoothly, while maintaining high standards of accuracy and customer service.

Key Responsibilities

• Process weekly payroll for wage employees accurately and on time
• Investigate and resolve payroll queries from employees and stakeholders
• Support payroll reporting and reconciliation activities
• Assist with payroll-related projects and system/process improvements
• Collaborate with the payroll team to ensure deadlines are met and processes run efficiently

About You

We are looking for someone who brings:

• Previous payroll experience
• Strong attention to detail and data entry accuracy
• Excellent communication and a customer service focus
• The ability to investigate and solve problems
• A collaborative mindset and one team approach

Why work for Wilmar

We want people who take pride in their work, enjoy building connections, and value opportunities to grow their career in a dynamic, future-focused organisation.

You will be joining a high-performing payroll team recognised for its strong team culture and collaborative approach. The team is committed to continuous improvement, with a focus on automation and process efficiency.

As a Wilmar employee, you will enjoy: 

• Salary Sacrificing & Packaging – Options for super, novated leases and other eligible benefits
• Novated Vehicle Leasing (Fleetplus) – Flexible, affordable lease and maintenance options
• Superannuation – 14.5% super guarantee contribution, exclusive member benefits through the Wilmar Super Plan
• Corporate Discounts & Rewards – Savings on fuel, tech, travel, and major retail brands
• Health & Wellbeing – EAP, Medibank Corporate Cover, and eyewear discounts
• Travel & Lifestyle – Discounts on car hire, hotels, and flights to help you recharge
• Recognition & Workplace Giving – Milestone service awards, Values Awards and Charity Giving options available

Please note that if you are moving forward in the process, Wilmar requires all employees to complete Drug & Alcohol testing and medical assessments.

Wilmar is an equal opportunity employer.